Available courses

This exam is intended only for candidates who have taken Exam 70-345: Designing and Deploying Microsoft Exchange Server 2016. If you have not taken Exam 345, you will not earn a certification by taking this exam.

Candidates for this exam are Messaging Administrators who deploy, configure, manage, troubleshoot, and monitor recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments.

Messaging Administrators are responsible for managing hygiene, messaging infrastructure, hybrid configuration, migration, disaster recovery, high availability, and client access.

Messaging Administrators collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator to implement a secure hybrid topology that meets the business needs of a modern organization.

The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with M365 applications.

Candidates for this exam are IT consultants or senior administrators who act as the technical lead over a team of administrators. Candidates should be familiar with the requirements for integrating Microsoft Exchange Server with Skype for Business and Office 365.

Candidates should have a minimum of three years of experience designing and managing Exchange servers and who are responsible for the Exchange 2016 messaging environment in an enterprise environment.


Prove that you understand the options available in Microsoft 365 and the benefits of adopting cloud services, the Software as a Service (SaaS) cloud model, and implementing Microsoft 365 cloud service.

Troubleshooting Exchange ActiveSync issues such as:

•Unable to create a profile on the device
•Unable to connect to server
•Mail issues
•Calendar issues
•Delays on device / CAS performance

Troubleshooting Exchange ActiveSync issues such as:

•Unable to create a profile on the device
•Unable to connect to server
•Mail issues
•Calendar issues
•Delays on device / CAS performance